Why do you need a Service Lifecycle Management (SLM) solution?

Having the right-sized SLM tools allow your business to manage the events and experiences of a product. SLM software will help you create relevant work instructions, helpful operation manuals, and accurate service and maintenance procedures in multiple languages for a global market. You can create engaging 3D illustrations and experiences to navigate your products visually through illustrated part breakdowns and augmented reality. SLM allows you to observe connect product performance in real-time, and capture new revenue streams with parts and service ordering and delivery operations.

Delight Your Customers

What does Servigistics do? Optimize your inventory to ensure you have the right part in the right place at the right time for the right price. In today’s smart, connected world customers demand so much more from the products they own, operate or use. They want outcomes and experiences and when service is required, only the best service experience will suffice. It is more important than ever to optimize your service supply chain. Delight your customers more profitably with Servigistics!


Servigistics is the industry-leading service parts optimization solution empowering service organizations to increase uptime and availability while improving operational excellence. In short, getting the right part to the right place at the right time for the right price.

Through advanced optimization algorithms, manufacturers have unprecedented control of the balance between inventory and service levels. Industry leaders across every major vertical count on Servigistics to run their aftermarket service business – forecasting billions of part locations every day – and solve the most complex service supply chain challenges.

Servigistics is the only enterprise service parts optimization solution trusted by government and military scientists to exceed the highest standards of compliance, security, and capabilities. Servigistics is trusted by US Air Force, US Coast Guard, US Navy, US Army, Boeing, Airbus, and many more. In fact, the Servigistics install base comprises the largest network of service parts optimization practitioners, subject matter experts, and innovators in the world.

Servigistics Capabilities


Uses statistical algorithms, IoT data, and other information to develop the most accurate forecasts possible for every level of your supply chain.

Multi-Echelon Optimization (MEO)

Determines the lowest cost solution to achieve desired service levels across a multi-echelon supply chain using advanced optimization solvers.

Asset Sustainability Optimization (ASO)

Develops stocking plans to guarantee desired uptime or availability levels of complex assets such as aircraft, weapons systems, or utilities.

Network Optimization

Determines the optimal stocking locations and recommends coverage for the installed base to minimize facility and transportation costs while meeting SLA requirements.

Lifecycle Analysis

Uses statistical algorithms, IoT data, and other information to develop the most accurate forecasts possible for every level of your supply chain.

Connected Service Parts Management

Combine the power of Servigistics and ThingWorx by collecting data directly from your install base to improve forecast accuracy and deliver next-level value.

Initial Provisioning

Sets procurement and stocking recommendations for parts associated with new products or product families.

K-Curve Cycle Stock

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Last Time Buy

Systematically mines lifecycle demand data from parts that have been through the entire lifecycle.

Demand Planning

The most sophisticated demand planning and forecasting capabilities on the market, addressing low volume and sporadic demand, new product introduction and end-of-life, and a rapidly changing install base with frequent engineering changes.

Lifecycle Management

Forecast parts demand for every stage of a product's lifecycle.

Dealer Inventory Management

Empowers your dealers to maintain optimal stocking levels.